Help Center

Download Keepsies from the App Store or Google Play, then sign up with your email address or continue with Apple or Google. Setup takes about a minute — just add your child's name, an avatar and you're ready to start capturing memories.

Yes! Keepsies is free to download and use. You can capture memories, answer journal prompts, and browse your family journal at no cost.

Keepsies is available on iPhone and Android. Your journal syncs across all your devices, so you and your partner can both contribute from your own phones.

Every day, Keepsies sends you one fresh prompt — a small, specific question about your child. Tap it, write a few sentences, and you're done. You can also browse the full library and answer any prompt whenever you like.

Yes! Every journal entry supports photos, voice notes and voice to text. You can add a photo from your camera roll or take a new one right in the app. Photos and your written or audio response are saved together.

Tap the milestone button from the home screen, choose a category, add your notes and an optional photo, and save. Milestones are organized by age so they're easy to look back on.

Absolutely. The full prompt library is always available in the app. You can answer any question at any time — even ones from months ago.

Yes. You can add as many children as you'd like from your account settings. Entries can be tagged to specific children, so each child has their own story.

Yes — multiple family members can contribute to the same journal. Invite your partner from the Family section in settings. They'll get their own login and can add entries, photos, and responses.

Your journal is completely private. We never share your content with third parties, and your entries are only visible to the family members you invite. We take the security of your family's memories seriously. You can view our Privacy Policy here.

Your data is stored securely in the cloud, not just on your device. Deleting the app won't delete your journal — just reinstall and log back in to pick up where you left off. To permanently delete your account and data, reach out to us at support@keepsies.app.

You can reach us at support@keepsies.app — we typically respond within one business day.

You can reach us at support@keepsies.app — we typically respond within one business day.